riskly-docs

Riskly Support

Need help with Riskly? We’re here for you.

Contact us

• Email: info@focuserllc.com
• Response time: We typically reply within 1–2 business days.

When you email us, it helps to include:

• The device you’re using (e.g. iPhone 15, iOS 18)
• The app version (find it in Settings inside the app)
• A short description of what happened, and a screenshot if you have one

Common help topics

Managing your subscription

Riskly offers auto-renewing weekly and monthly subscriptions. To view, change, or cancel your plan:

1. Open the Settings app on your iPhone.
2. Tap your name at the top, then Subscriptions.
3. Select Riskly to change or cancel.

Cancelling stops future renewals; you keep access until the end of the current billing period. Deleting the app does not cancel your subscription.

Restoring purchases

Reinstalled the app or switched devices? Open Riskly → Settings → Restore Purchases to restore your subscription and any credit packs tied to your Apple ID.

AI credits

Riskly’s AI features use credits. You get a free weekly allowance that refreshes automatically, and you can buy additional credit packs at any time. Purchased credits don’t expire; free weekly credits don’t roll over.

Backup & restore

Your data is stored on your device. If you sign in, it’s also backed up securely so you can restore it on another device. You can delete all your data anytime from Settings → Delete all data.

Refunds

All purchases are handled by the Apple App Store. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID.

Still stuck?

Email us at info@focuserllc.com and we’ll help you out.